1. Shipping Options and Costs

We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout and depend on your location and the shipping method selected.

• Standard Shipping: Delivery within 10-20 business days. 

• Express Shipping: Delivery within 10-15 business days.

 

2. Order Processing

• Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

• Customization Orders: Custom or personalized items may require additional processing time. Please refer to the product page for specific details.

 

3. Delivery Timeframes

• Domestic Shipping: Standard shipping typically takes 5-10 business days, while express shipping takes 5-7 business days.

• International Shipping: Delivery times vary by destination and customs processing. Generally, international orders arrive within 10-20 business days.

 

4. Tracking Your Order

• Once your order has shipped, you will receive an email with tracking information. You can track your order using the provided tracking number on the carrier’s website.

 

5. Shipping Restrictions

• We currently do not ship to P.O. boxes, APO/FPO addresses, or certain international destinations. Please contact our customer service team for more information on shipping restrictions.

 

6. Duties and Taxes

• Domestic Orders: Applicable sales tax will be charged based on the shipping address.

• International Orders: Customers are responsible for any customs duties, taxes, or additional fees required by their country for importation.

 

7. Shipping Insurance

• We provide shipping insurance for all orders at no additional cost to ensure your purchase is protected during transit.

 

8. Lost or Damaged Items

• If your order is lost or arrives damaged, please contact our customer service team immediately. We will work with the carrier to resolve the issue and arrange for a replacement or refund.

 

9. Delivery Issues

• Incorrect Address: Ensure your shipping address is correct when placing your order. Nyza Jewels is not responsible for orders delivered to incorrect or incomplete addresses.

• Failed Deliveries: If an order is returned to us due to a failed delivery attempt, we will contact you to arrange re-shipment. Additional shipping charges may apply.

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